Veteran-owned engineering consultancy
Enterprise Technology Expertise. When You Need It.
Senior engineering and consulting for enterprise networks, network security, data centers, unified communications, and contact centers.
Technologies our engineers work with
- Cisco ISE
- Cisco ACI
- Catalyst Center
- CUCM
- UCCX / UCCE
- Palo Alto Networks
- Firepower
- Aruba
- Avaya
- NICE CXone
- Duo
Senior Expertise. Without the Full-Time Overhead.
Not every technical challenge requires another full-time hire. Capital City Technology Solutions gives organizations access to experienced engineers and architects for complex projects, difficult escalations, migrations, assessments, and critical infrastructure changes.
We provide the expertise you need, when you need it, without adding permanent headcount.
Explore Our ServicesWhen organizations bring us in
- Complex projectsMulti-phase work that needs senior engineers from planning through handoff.
- Difficult escalationsProblems your team or your vendors haven't been able to resolve.
- AssessmentsAn independent view of the current state and the risks in it.
- MigrationsPlatform, data center, and telephony moves planned around your operations.
- Maintenance-window changes and cutoversAfter-hours changes with runbooks and rollback ready.
- Supplemental senior engineeringAdditional senior capacity for a critical stretch of work.
Six practices. One point of contact.
Enterprise environments rarely fit a single specialty. Our engineers cover the network, security, data center, voice, and contact center layers a single project can touch.
Network Engineering
Senior-level engineering support for complex enterprise and multi-site networks.
- Routing & switching
- OSPF & BGP
- Advanced troubleshooting & escalation
- Site-to-site VPNs
- Wireless infrastructure
- Campus & branch networking
- Network assessments & remediation
- After-hours changes & cutovers
Network Architecture & Data Center
Architecture and transformation services for enterprise and data center infrastructure.
- Enterprise network architecture
- Cisco ACI
- VXLAN fabric design
- Data center migrations
- Campus & WAN architecture
- High-availability design
- Infrastructure modernization
- Future-state planning
Network Security
Specialized engineering for network access control, identity, segmentation, Zero Trust, firewalls, and secure connectivity.
- Cisco ISE deployment, upgrades & optimization
- 802.1X & MAC Authentication Bypass (MAB)
- Endpoint profiling & posture assessment
- Active Directory integration
- Cisco TrustSec, SGTs & SGACLs
- Comply-to-Connect (C2C)
- Software-Defined Access (SDA)
- Network segmentation & Zero Trust
- Cisco FTD/FMC, ASA & Palo Alto
- Remote-access & site-to-site VPN
- Duo MFA & SAML authentication
- Security assessments & remediation
Unified Communications
Engineering and support for enterprise voice and communications infrastructure.
- Cisco CUCM & Unity
- Cisco Expressway/MRA
- SIP & voice gateways
- Cisco IP phones
- Avaya voice platforms
- Call routing & troubleshooting
- Emergency calling & paging
- Telephony migrations
Contact Center Engineering
Engineering, migration, and troubleshooting for enterprise contact center environments.
- Cisco UCCX & UCCE
- NICE CXone
- ACD & IVR configuration
- Call-flow engineering
- Call recording
- Quality assurance workflows
- Analytics & reporting
- Platform migrations & upgrades
Professional & Project Services
Flexible senior engineering resources for projects, assessments, escalations, and critical infrastructure changes.
- Infrastructure assessments
- Technical documentation
- Architecture reviews
- Migration planning
- Remediation projects
- Maintenance-window changes
- Cutover support
- Supplemental senior engineering
Built for Projects, Escalations & Specialized Work
Internal teams are built for day-to-day operations. Work that needs deep specialist knowledge, such as an ISE deployment, an ACI migration, or a contact center cutover, may only come up a few times a year.
CCTS works alongside your team on that defined technical work, so you don't have to permanently hire every specialty. We take responsibility for the engineering, not just the hours.
Accountability
A defined scope, a clear point of contact, and ownership of the outcome.
Defined technical work
Objectives and deliverables agreed before work begins, so everyone knows what done looks like.
Engineering depth
Engineers and architects who work in these platforms, not generalists learning on your network.
Flexibility
Engage us for a single maintenance window, an assessment, or a multi-phase project.
Discuss the need
Talk through the environment, the problem, and the outcome you need.
Define the work
Agree on scope, objectives, deliverables, and the expertise required.
Execute carefully
Planned changes, clear status updates, and rollback ready when it matters.
Document and hand off
Findings, diagrams, and next steps your team can own.
Experience Built in Complex Environments
CCTS engineers bring experience from complex enterprise infrastructure, large technology transformations, data centers, healthcare environments, communications systems, and unusual or austere environments where conventional infrastructure was not always available.
Enterprise infrastructure
Large, multi-site networks where a change in one place reaches every location.
Large technology transformations
Modernization and migration programs that span several disciplines at once.
Data centers
Fabrics, consolidations, and high-availability designs with little margin for error.
Healthcare environments
Settings where downtime affects patient care and change windows are tight.
Communications systems
Voice, paging, emergency calling, and contact center platforms people depend on.
Austere environments
Networking and communications delivered where conventional infrastructure wasn't available.
Need Engineering Help?
Whether it's a project, a technical challenge, an assessment, a migration, or a need for specialized engineering support, tell us what you're working on.